Privacy Policy

Tailspace 12/04/2020 – Version 0.3

This policy explains the information we hold about you, and any third parties information may be held with.

Information you provide to us

Any information your provide to us through the website may be stored in our database and with selected third parties.

This is stored with the following third parties:

  • Backblaze

Information we automatically collect

When registering with Tailspace, we automatically collect data about your behaviour and device in order to prove you are not a robot.

This is stored with the following third parties:

  • hCAPTCHA

To help improve our services, we automatically collect data including your IP address, the device you are using and the pages you are accessing. This is to help see what sections of the site are popular and achieving their goals.

This is stored with the following third parties:

  • Google Analytics Note: We use a minimal version of Google Analytics designed to reduce the amount of tracking we record from you.

When a problem happens with the website we may automatically collect information about the task being completed. This may include personal information and will be sent to the following third parties:

  • Sentry

Information we collect from other sources

When creating an account, or logging in we may offer the option to use a third party login system. We automatically collect identifying information from these services in order to ensure you are logged in to the correct user account.

These third parties are:

  • Telegram

Use of information

We use your information:

  • To provide, maintain and improve our services
  • Provide services you request
  • Respond to your requests
  • Personalize and improve our services
  • To locate what country you are in (based on your IP address) so we can show advertisements which are relevant to your country (we’d rather advertise USA based suppliers if you seem to be located in the USA for example)

Your rights to your data

By creating an account on Tailspace you are able to do the following:

  • View all of the information we hold about you
  • Download all of the information we hold about you

You should also be able to edit any information we hold about you. In the event that you are unable to give us accurate information, please contact our support desk.

Deleting your data

You are able to delete any information we hold about you, including your entire Tailspace account should you wish to.

In the event of deleting data we may ask you to confirm your account details in order to ensure you are requesting the deletion.

However, we may refuse to delete data we need to keep for legal purposes. This includes:

  • Purchases completed through the marketplace
  • Identifying information in the event you are accessing the service under the age of 18