Privacy Policy

Tailspace 21/05/2018 - Version 0.1a

This policy explains the information we hold about you, and any third parties information may be held with.

Information you provide to us

Any information your provide to us through the website may be stored in our database.

Information we automatically collect

To help improve our services, we automatically collect data including your IP address, the device you are using and the pages you are accessing.

This is stored with the following third parties:

  • StatCounter

When a problem happens with the website we may automatically collect information about the task being completed. This may include personal information and will be sent to the following third parties:

  • Sentry

Information we collect from other sources

When creating an account, or logging in we may offer the option to use a third party login system. We automatically collect identifying information from these services in order to ensure you are logged in to the correct user account.

These third parties are:

  • Telegram

Use of information

We use your information:

  • To provide, maintain and improve our services

  • Provide services you request

  • Respond to your requests

  • Personalize and improve our services

Your rights to your data

By creating an account on Tailspace you are able to do the following:

  • View all of the information we hold about you

  • Download all of the information we hold about you

You should also be able to edit any information we hold about you. In the event that you are unable to give us accurate information, please contact our support desk.

Deleting your data

You are able to delete any information we hold about you, including your entire Tailspace account should you wish to.

In the event of deleting data we may ask you to confirm your account details in order to ensure you are requesting the deletion.

However, we may refuse to delete data we need to keep for legal purposes. This includes:

  • Purchases completed through the marketplace

  • Identifying information in the event you are accessing the service under the age of 18